Delivery terms

These terms of delivery apply to training services, unless otherwise agreed between the customer and the seller.

Updated 9.10.2022

Binding nature of enrolment and changes to the booking in local and webinar trainings

Enrolment in the training is binding. Enrolment can be cancelled free of charge two weeks before the start of the training. Otherwise, we will charge 50% of the price of the booked training. If no cancellation is made, we will charge the full fee. Cancellation of an order must be made in writing by e-mail. Binding training registration can be transferred to another person.

You have to get to the training on time. If the participant is late for the training and is no longer able to participate in the teaching, he or she must pay full price for the training.

Cancellation of training

When training is cancelled Uudenmaan Koulutuskeskus inform the participants or their contact persons. Uudenmaan Koulutuskeskus reserves the right to transfer or cancel training without liability, for example in the event of insufficient attendance in the training or the trainer falling ill. Uudenmaan Koulutuskeskus does not compensate the subscriber or participant for any other inconvenience caused by the cancellation of the training in addition to the training price.

Uudenmaan Koulutuskeskus does not accept responsibility for incorrect information provided on the registration form.

Postponement of enrollment for future training

It is also possible to defer registration if the training is less than two weeks away and the training event has not yet started. You may defer your enrolment up to a maximum of once and up to a maximum of six months from the original date of the training. The training will be invoiced according to the original date of the training.

Registration, participation and cancellation policy for online training

By ordering online training, the buyer undertakes to pay for the training service in full without the right of cancellation. In accordance with the Consumer Protection Act, online training service products do not have the right of cancellation if the service has been fully completed or the electronic delivery of digital content has started (the user ID has been sent to the customer). In addition, there is no right of withdrawal for combination trainings, the part of which is Uudenmaan Koulutuskeskus Oy offers online training service products, referring to the above condition.

The online training provider declares that his/her own personal data has been entered into the training without errors and that he/she will complete the training and any related tasks and examinations independently and in accordance with the instructions given. If the completion of the training requires strong identification, the person to be identified must be the person completing the online training in question. It is strictly forbidden to complete online training on behalf of another person or in combination with another person.

Uudenmaan Koulutuskeskus Oy has copyright and conditional access to all the content of its online training, which is not specifically indicated by the reference. Copying, photographing, publishing or using training materials other than for the purpose of conducting online training is strictly prohibited in accordance with copyright law.

Payment methods for companies

If the training has not been paid directly in connection with the registration, an invoice will be sent after the training. The payment term is normally 10 days. When paying an invoice, you must always use a reference according to the invoice.

The billing surcharge is determined by the payment method. The free payment option is online payment (online banks, credit cards, credit bills). The surcharge is EUR 11.00 for paper invoices, EUR 11.00 for e-mail invoices and EUR 7.84 for e-invoices (e-invoices). VAT of 24% is added to the prices.

We will provide a course certificate (certificate or card) when the invoice has been paid.

Driver's qualification mark

Some of the trainings can be marked with a driver's qualification, which is reported to Traficom. The completion mark can be ordered in connection with the order of the training or before the start of the training. A person participating in the training can also order an entry in connection with the training. In all cases, the official fee and service fee arising from the subscription will be invoiced from the customer, and no separate order confirmation will be delivered for the entry. The order for the subscription is binding and cannot be cancelled. The entry cannot be ordered after the end of the training.

Training card

After training, we always deliver the card to the address provided in the order. Uudenmaan Koulutuskeskus Oy is not responsible for cards lost by Posti or incorrectly provided address information or for mailings addressed to them. If necessary, we order a new card for 15 euros per card ordered. Vat of 24% is added to the price.

For the following training topics, you can also order the card directly online through roofing organisations. Ordering cards directly online significantly speeds up the delivery of the card.


Occupational safety cards: Finnish Centre for Occupational Safety and Health RTD

Fire work cards: Finnish Rescue Association SPEK

Road safety cards: Finnish Rescue Association SPEK

Marketing communications

We send marketing messages to participants and contacts. The person has the option to refuse to receive marketing messages with each message.


Training codes

The training codes are valid for 12 months from the date of purchase. Obsolete codes are not exchanged, redeemed and cannot be extended. You can also use the training code to reserve a place for training that will be arranged after the validity of the training code.

After using the code, any card payment and other additional services, such as registration and processing costs of professional qualifications, will be invoiced.

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