Webinar Help

Webinar trainings are carried out using the Zoom app. You can find a more detailed time of the training and other information in the order confirmation. In this guide, we focus on technical matters.

To use Zoom, you need:

– a device with an internet connection (computer, smartphone or tablet),
– Zoom Client for Meeting or mobile app Zoom Cloud Meetings (Android, IOS)
– a headset and a webcam for sharing video. Alternatively, you can use your device's own microphone and camera.

Install zoom app

1. Click the event link
2. When you open a Zoom meeting, you always try to use a separate app
3. Click and install the app
4. Add your name
5. Join the training
6. Select Use Computer Audio

Watch webinar instructional videos here

At the start of training

Join the training about 30 minutes before the start of training to ensure the operation of the equipment in advance. Training can no longer be related after it has started.

Your confirmation email has provided a classroom link. Click the link and accept your system's request to open the Zoom software. Approve the use of the video camera and check the microphone and speakers.

During training, the following instructions should be followed:

– the participant must be present at the latest at the start of the training at 8:00 a.m., the delay causes rejection
– the participant must be in front of the camera, with the camera on throughout the training
– the trainer instructs you to take breaks separately, allowing the camera to be closed
– the participant must have an IDENTITY card, which is shown to the trainer upon request
– the training is recorded in order to ensure the presence of participants afterwards;
– Completing the exam

Technical support

Please contact our customer service in case of problems info @koulutuskeskus.com or 010 326 7712. Open weekdays 9-15.

24/7 aid

Joni 050 300 9265

Mikko +358 40 660 9335

Watch webinar instructional videos here


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